Reference

The Terms That Cover Your Account

These terms are the rules sitting behind every obajee account — how you open it, how a bKash, Nagad or Rocket transfer lands in your wallet, and how we settle a withdrawal request.

Account rulesWallet termsFair playWithdrawal checks
obajee The Terms That Cover Your Account
DATA AND SECURITY

How We Handle Your Account Data

Terms only mean something if the records behind them are kept properly. We store your account details, wallet history and sign-in logs so a dispute can be checked against what actually happened, and we hold that data no longer than the reason for keeping it lasts. Cookies do the small jobs — keeping you signed in, remembering your language — and you can clear them from your browser whenever you like. A password plus the one-time code sent to your phone guards the login. Want your data corrected or removed? Ask through support and we'll confirm what's possible under local law.

Records we keep

Deposit and withdrawal history, sign-in logs and every Barisal Crash Arena round you joined, with the multiplier it settled at. We use those to settle a payment query and to spot a login off your usual pattern.

Cookies and what they do

Session cookies keep you signed in between pages; a preference cookie remembers your language choice. Nothing about your bKash, Nagad or Rocket balance sits in a cookie, and clearing them only costs you a fresh login.

Sign-in protection

Your password is stored hashed, never in plain text, and the one-time code goes to the number on your account. Change the password from the account area if a device goes missing — the old session drops out.

Retention and change requests

We keep records while the account stays open and for the period our payment checks require afterwards. Write to support to ask what we hold, to correct a detail, or to close the account.

ACCOUNT HELP DESK

Getting a Terms Question Answered

A question about a clause shouldn't sit unanswered. Write to support@obajee from the email registered on your account, or open chat once you're signed in, and quote the section heading you're reading — "One account per person" is easier for our team to act on than a screenshot of the whole page. If the query is about a held withdrawal, the wallet check on your bKash, Nagad or Rocket payment is what we look at first. We reply in English and keep the thread on your account record.

Email the terms team Send your question to support@obajee from the address registered on your account. Include the clause heading and your account ID so we can match the thread without asking you twice.
Chat from your account Signed in already? Open chat from the account area and your session details travel with the message. That shortens the back and forth when a bKash, Nagad or Rocket payment is sitting on hold.
Ask before you deposit Not sure whether a rule covers you? Message us before sending money. Clearing the question first is cheaper than reversing a transfer later, and our team can confirm which regions we accept.

Terms Questions We Get Asked

Six answers below cover what we get asked most about these terms — the change process, the one-account rule, wallet checks and how to reach us. Keep this page bookmarked in your phone browser; we update it rather than sending a separate notice for small wording fixes. If your question isn't here, the support routes above reach a person who can read the clause with you.

Yes, and we post the new wording on this page with a fresh date. A clause that affects your wallet or a withdrawal is shown in the account area before it takes effect.

No. One account per person, tied to one name and one set of payment details. Running a second account to move the same funds is a breach, and both can be frozen while we check.

We hold the request and ask for documents matching the wallet you paid from — a bKash, Nagad or Rocket statement usually settles it. Funds stay on your account until the name match clears.

It does. Your access depends on the law where you live and on the regions we serve, so confirm that before you deposit. Where local rules bar play, we restrict the account.

Email support from the address on your account and say what you need. We'll confirm what we hold and reply in writing; anything we must keep for payment records stays, under local law.

Start in the support thread on your account so the history stays in one place. If the reply doesn't settle it, ask for the query to be escalated and we'll put the relevant clause in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.